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Total quality is the constant
goal at Prolam. Everything, absolutely everything, is oriented
towards developing and maintaining the superior quality
of our product. And backing up this total quality is the
savoir-faire of a very special team.
Prolam's entire philosophy is dependent
on the constant development and maintenance of know-how
at every level: innovation, production, and the quality
control of both products and the manufacturing process.
__________
Each member of the team
has been tested on the fly for his ability to innovate.
__________
In order to build on
our know-how, each specialized team undergoes continuous
advanced training and constantly researches new technologies
that may lead to improving the quality of Prolam trailer
floors.
__________
Prolam is particularly proud of its team.
The culture of innovation and know-how of our 200 employees
sets the standard for the industry. In fact, the superior
quality of Prolam Maple floors has rocked the industry to
such an extent that some of our competitors have gone so
far as to publish misleading half-truths about the mechanical
and physical properties of the Maple species.
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Know-how
is the main factor in our manufacturing process. Where most
manufacturers are content to simply glue the wood components
together, Prolam has developed a unique technology which takes
the physical and mechanical characteristics of the material
into account during the manufacturing process. That's one
of the secrets behind Prolam's superior quality!
At Prolam, we insist! While the choice
of material used remains a factor of major importance, it
is above all a matter of applied knowledge at every step of
the production process that allows us to offer a floor of
superior quality. The fact that Prolam has not had a single
claim since its foundation is the obvious proof. Maple or
not, Prolam's growing market share also demonstrates the progressive
opening of the market to new, innovative, well-proved techniques.
Perfect Wood Preparation
Prolam quality starts at the source: wood.
No compromise! Prolam obtains its hardwood from the best suppliers
in North America. The wood first undergoes an initial selection
process and is then stored in the open air for a period of
three months, during which the humidity index goes naturally
from 60% to 30%. The raw material is then treated in Prolam's
ultra-modern dryers, which brings the moisture content progressively
down to 7-9%.
Strict Selection of Material
Prolam doesn't skimp when it comes to the
quality of the wood we use for your trailer floor. We only
select wood members that are free of imperfections, so as
to avoid any structural weakness and minimize the number of
joints per square foot. You can rest assured your floor will
be rock solid.
Gluing
At Prolam, we believe the gluing process
is just as important as the wood itself. Prolam has developed
proprietary gluing technology that allows all the components
to be treated with a single, well documented, meticulously
controlled process. |
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No
other trailer floor undergoes harsher, more uniform quality
control testing before being released to the market. That's
why we can say that every floor we deliver will easily surpass
the standards of the industry.
Our strict quality control touches every
aspect of management and production:
- Quality
- Surgical precision
- Reliability
- Uniformity
- Conditions
- Tests
Nothing is left to chance... Everything
is controlled, everything is documented.
Frequent Tests
Floor samples are regularly pulled from
the production line to be submitted to a full battery of
strictly controlled tests: gluing, strength, joints, breaking
stress, etc. As a matter of course, every order we fill
will have been sampled for the purposes of these quality
control tests.
If one of the many tests indicates a result lower than allowed
by Prolam's quality standards, the appropriate corrective
action is immediately performed on the production line and
documented: zero tolerance.
More Than 125 Trailer Floors Dedicated
to Quality Control
The Philosophy of control is simple:
the more often our many control tests are performed, the
better the quality of the final product. That's why every
year Prolam dedicates the equivalent of 125 trailer floors
to the quality control process. No other manufacturer sacrifices
as much in terms of energy, resources, raw materials, or
final products to quality control.
Results Verified and Re-verified
The vigor with which Prolam undertakes
the quality control process could not possibly be more serious
or scientific. In order to maintain this integrity, Prolam
compiles the results and methodology of all tests. Every
year, a recognized independent testing laboratory validates
the testing process and its results.
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If
Prolam is able to offer quality superior to that of the competition,
it is partly because our know-how is supported by equipment
that is constantly updated to stay at the leading edge of
technology.
Investments of several million dollars
have allowed the modernization of the factory and an optimization
of all production procedures. Additional funds are regularly
invested in order to maintain the level of innovation which
leads to Prolam standards being so much higher than the standards
of the industry. The constant improvement of our knowledge
makes us the reference by which the rest of the industry is
measured.
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Prolam
is completely committed to its customers.
Our service commitment to you ensures that
every floor will meet your expectations, your needs, and
be delivered on time. Prolam guarantees it.
Prolam is ready to do everything necessary
to satisfy you. Whether that means last minute modifications
or any other special request, you can count on the complete
cooperation of the entire Prolam team.
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